Glion Business Field Trip updates
Glion Msc International Hospitality Business will go to Florence, Pisa and Vila Lena on the Business Field Trip in Italy in July 2022 for a 5-day business investigation. During this period, the students inspected three different types of hotels, and Take advantage of the gap between hotel visits to simply visit the birthplace of the Renaissance.
The Westin Excelsior Florence
Vila Lena Art Residency
Bagni Di Pisa
On the first day, take the train from Bulle, Switzerland to Florence and check into the Westin Hotel (The Westin Excelsior Florence). That night, we held a party in the banquet hall on the 6th floor of the hotel with our students from the London campus.
The general manager of the hotel introduced the department classification of Westin Hotel, business model, how to improve customer loyalty and whether the hotel cares about the online reviews of guests, etc., and led the students to watch the facilities of their hotel. Later, they also visited the St. Regis Florence in Florence.
In the afternoon, the students took a 2-hour bus to Vila Lena Villa. The feeling in Vila Lena mountain villa is completely different from that in city hotels. This hotel is like a resort hidden away from the world and hustle and bustle. Hotel founder Lena tells how she set up the hotel amidst a lot of underwhelming circumstances, and refurbished it bit by bit to create the hotel. At the same time, she also shared her views on training newcomers.
During this time, also visit the Hotel Bagni Di Pisa. This hotel is located in Pisa - yes, where the Leaning Tower of Pisa is located.
The hotel's restaurant ceilings are all European-style murals, making people feel like they are in a royal palace. The general manager of the hotel and the spa manager introduced to the students a wealth of topics such as their successful experience, their competitors, and the evaluation criteria of the hotel.
The most memorable part of this inspection was the workshop in Vila Lena. In addition to experiencing the pasta making process, everyone also participated in wine and olive oil tasting activities. The chef who taught the students how to make pasta is from Sicily, and he patiently taught them how to make it step by step: from stirring the eggs to the final slices, the complete and detailed experience is full of surprises for the students who are making pasta for the first time. Of course, no surprise, the students made their own pasta for lunch and dinner that day.
